#1) Pay attention to quality.
#2) Price it fairly.
#3) Ship product ASAP.
#4) Provide toll free # and e-mail for feedback (respond within 24 hours)
#5) Provide refunds within thirty days from date of purchase - no questions asked.
#6) Provide repair or replacement product within one year from purchase should defect be found.
#7) Never share customer information with anyone (unless required by law).
#8) Constantly create new products and services based on customer needs.
#9) HAVE FUN - BE FUNKY & NEVER FORGET THE SPIRIT!!!